What are the minimum system requirements to use ScootPad?

ScootPad is a cloud-based web application which requires an active internet connection. Watch this video to learn about the technical specs for using ScootPad.

Find below the basic system requirements and also run our device check tool to determine if your device and network are compatible to use ScootPad:

Computer/Tablet Requirements:

  • PC or Mac:
    • PC: Windows XP, Windows 7
    • Mac: MacOS X 10.4 or later
    • 1024×768 or better resolution
  • Tablets: iPad, Android Tablets (7" or Larger), Kindle Fire, Windows 8
  • Note: We do NOT recommend using ScootPad on phones (due to limited screen size)

Supported Web Browsers:

  • Internet Explorer 9.0 or later (Windows)
  • Mozilla Firefox 5 or later (Windows, Mac, Tablets)
  • Google Chrome 11 or later (Windows, Mac, Tablets)
  • Apple Safari 4.0 or later (Mac)
  • JavaScript and Cookies must be enabled in the browser
  • Latest browser updates highly recommended

Internet Connection & Bandwidth:

  • Broadband / High-Speed Internet connection (minimum 512kbps recommended)
  • Each request/page is on average 100KB in size. On average, 1-2 second page load times are expected.
Technical Details for System Administrators:
  • Ports: 80 and 443.
  • IP Ranges: ScootPad uses Elastic Amazon Cloud infrastructure and hence IP range can be dynamic (not static)
  • Datacenter Location: US East (Northern Virginia)
  • Content Delivery: Static content is delivered via a globally distributed CDN. Dynamic content is delivered from our main datacenter location.
  • Whitelist URLs: Allow all subdomains under these domains: scootpad.com, ednexus.io, vimeo.com or youtube.com, cloudfare.com, lor.act-et.org, auth.knov8.services, api.knov8.services, auth.act-et.org
  • Bandwidth: 100KB/request. Min 512kbps bandwidth recommended (for single user). Bandwidth requirement for a school/district can be determined by estimated number of concurrent users downloading 100kbps. 
  • Speed/Performance: An average 1 second page load time is expected.
  • HTML5 Support
How to check if your device is compatible with ScootPad:
  • From your ScootPad account click Settings and choose Device Check Or visit https://www.scootpad.com/system
  • This device check tool will run a quick device compatibility check and will show you the results
  • Make sure that the page says your device is compatible and you see green checkmark next to each of the minimum requirements
For any additional technical or implementation questions or clarifications, please contact our support team via Live Chat (from your ScootPad account) or support@scootpad.com (via email).

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